Patient’s rights and duties

Patient’s rights decalogue

According to its ideologies, principles, values and pursuant to Resolution 13437 of 1991, The Nuestra Señora de los Remedios Clinic’s Board of Directors adopts the following Patient Right's Decalogue:

1. His/her right to freely choose the physician and, in general, health professionals, and also health institutions that provide the required care, within the resources available in the country.  
    
2. His/her right to enjoy complete and clear communication with the physician that are appropriate to his/her psychological and cultural conditions allowing him/her to obtain all the necessary information regarding the illness he/she is suffering from, and also the procedures and treatments he/she will undergo and the prognosis and risks said technique entails. Also the rights that he/she, his/her relatives or representatives have, in the event he/she is unconscious or underage, to approve or reject these procedures, leaving an express written consent of his/her decision.
    
3. His/her right to receive dignified treatment, respecting his/her beliefs and customs and also the personal views regarding the illness he/she is suffering from. 
    
4. His/her right to have all reports from the clinical history treated in a confidential and secret manner and that these be revealed only with his/her authorization. 
    
5. His/her right to have, for the duration of his/her illness, the best medical care possible, but respecting the patient wishes, in the event of an irreversible disease. 
    
6. 6. His/her right to check and receive explanations concerning the costs of the services received, not only from health professionals, but also from the clinic.  And also the right that in case of an emergency, the services received be contingent upon an advanced payment of fees. 
    
7. His/her right to receive or refuse spiritual or moral support regardless of his/her religious beliefs. 
    
8. His/her right to be respected for his/her decision to participate or not in research conducted by qualified scientific staff, as long as he/she is fully aware of the objectives, methods, possible benefits, foreseeable risks and discomforts that the research project might entail. 
    
9. His/her right to be respected for deciding to accept or refusing the donation of his/her organs so that these can be transplanted to others who are sick. 
    
10. His/her right to die with dignity and respect for his/her decision to allow the death process to follow its natural course during the terminal phase of his/her illness.

 Click here to see Patient's duties.